Contact Us

Have a question about an order, a product, or your rewards? Send us a message and our team will get back to you.

Get in touch

Pick the channel that works for you. Our support team is available Monday to Friday and aims to respond within 24 hours.

Speak with a real agent directly from your browser. No phone number needed.

Mon to Fri, 9am to 5pm PT

Send a detailed message. Best for order issues, returns, and anything that needs a paper trail.

Reply within 24 hours

Quick questions get quick answers. Our chat assistant handles common issues and can hand off to an agent.

Typical reply under 2 min